# General Knowledge

# School Bell Times

<table border="0" cellpadding="0" cellspacing="0" id="bkmrk-monday---friday-lock" style="height: 341px; width: 95.8333%;"><colgroup><col style="width: 33.2919%;"></col><col span="2" style="width: 33.2919%;"></col></colgroup><tbody><tr><td colspan="3">Monday - Friday</td></tr><tr><td>Locker Bell</td><td align="right">08:55</td><td> </td></tr><tr><td>Period 1</td><td align="right">09:00</td><td align="right">10:00</td></tr><tr><td>Period 2</td><td align="right">10:03</td><td align="right">11:03</td></tr><tr><td>Recess</td><td align="right">11:03</td><td> </td></tr><tr><td>Locker Bell</td><td align="right">11:28</td><td> </td></tr><tr><td>Period 3</td><td align="right">11:32</td><td align="right">12:32</td></tr><tr><td>Period 4</td><td align="right">12:35</td><td align="right">13:35</td></tr><tr><td>Lunch</td><td align="right">13:35</td><td> </td></tr><tr><td>Locker Bell</td><td align="right">14:13</td><td> </td></tr><tr><td>Period 5</td><td align="right">14:18</td><td align="right">15:18</td></tr><tr><td>First Bus</td><td align="right">15:25</td><td>  
</td></tr></tbody></table>

# School Map

[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-08/scaled-1680-/05Jimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-08/05Jimage.png)

# Forgot your @education password

If you have a **mobile number** associated with your account, click "Forgot Password" at login, and receive a code on your phone.  
This is the fastest and simplest way to get back online. The I.T. department can help you set this up, or you can follow [this guide](https://support.microsoft.com/en-us/account-billing/set-up-a-mobile-device-as-a-two-step-verification-method-772f64a1-bf7e-483d-8b5c-1d3945494e83).

If you **do not** have a mobile number associated with your account, the I.T. department can reset your password with a temporary one, which **must be [updated](https://edupassmyaccount.education.vic.gov.au/ChangePassword.aspx) within 7 days**.

<p class="callout warning">**Note: You must wait at least 24 hours after being given a temporary password, to update the password.**</p>

Staff can also register for self-service password resets by setting up three security questions here:  
[https://edupassmyaccount.education.vic.gov.au/](https://edupassmyaccount.education.vic.gov.au/)  
This must be set up beforehand. See the I.T. department for support with this if needed.

# Services Managed by I.T.

The following servers are managed by the WRC I.T. department. To access these services, staff should use their @education accounts, and students should use their @schools accounts.

For other services, such as CareerTools, and PAT testing, we can only provide limited support.

<table border="1" class="align-center" id="bkmrk-compass-canvas-acces" style="border-collapse: collapse; width: 100%; height: 294.583px;"><colgroup><col style="width: 99.881%;"></col></colgroup><tbody><tr style="height: 29.4583px;"><td class="align-center" style="height: 29.4583px;">Compass</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">Canvas

</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">AccessIT (Library)</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">Papercut</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">Zammad ( I.T and Maintenance Ticket system) (WRC ACCOUNT TO ACCESS)</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">M365 (Office)</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">Microsoft Intune</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">WebEx equipment</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">Network (WiFi)</td></tr><tr style="height: 29.4583px;"><td style="height: 29.4583px;">Phones</td></tr><tr><td>Security Cameras</td></tr><tr><td>Staff Laptop</td></tr></tbody></table>

# Organisation Chart

[![Org-Chart-2024.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/org-chart-2024.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/org-chart-2024.png)