Windows

• # Updating Saved Passwords for Network Drives and Printers
• Add an email account to Outlook
• Back up your folders with OneDrive
• Create and add an email signature in Outlook
• Device encryption in Windows
• Finding your BitLocker recovery key in Windows
• How to add SharePoint document library to file explorer
• How to Delete a Saved Wi-Fi Network on Windows
• How to Disable BitLocker Encryption on Windows 10 and 11
• How To Fix The app you're trying to install isn't a Microsoft-verified app On Windows 11
• How to Install Printer Windows
• How to Map a Network Share to a Drive Letter
• How to Map a Network Share to a Folder
• OneDrive sync problems
• Switching out of Windows S mode
• Task Manager No Longer opening after running NAPLAN
• Touch Screen stopped working after running NAPLAN

# Updating Saved Passwords for Network Drives and Printers

If you have recently changed your @education or @schools password, you may need to update the saved password in Credential Manager to regain access to your network drives and printers.

---

Windows Instructions

Step 1 — Open Credential Manager

1. Open the Start Menu
2. Search for Credential Manager
3. Open the app

Step 2 — Open Windows Credentials

Click Windows Credentials.

---

Step 3 — Find Saved Network Drive and Printer Credentials

Look for entries named:

• 10.132.200.95
• 8827SPRINT01
• Any other entries starting with:
  • 10.132
  • 8827

These entries may be used for network drives and printer access.

Click each entry to expand it, then click Edit.

---

Step 4 — Update Your Password

Update the password field using your new @education or @schools password.

Username Format

Staff

edu001\username

Students

edu002\username

Click Save when finished.

---

Finished

Your network drives and printers should now reconnect correctly.

If you still have issues:

• Restart your laptop
• Try printing again
• Check your network drive access
• Contact the IT Department if the problem continues

Add an email account to Outlook

Windows

Back up your folders with OneDrive

Windows
https://support.microsoft.com/en-us/office/back-up-your-folders-with-onedrive-d61a7930-a6fb-4b95-b28a-6552e77c3057

Create and add an email signature in Outlook

Create and add an email signature in Outlook - Microsoft Support

Device encryption in Windows

https://support.microsoft.com/en-us/windows/device-encryption-in-windows-ad5dcf4b-dbe0-2331-228f-7925c2a3012d

Finding your BitLocker recovery key in Windows

https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

How to add SharePoint document library to file explorer

https://www.youtube.com/watch?v=ihyvGX3MGUM

How to Delete a Saved Wi-Fi Network on Windows

https://www.howtogeek.com/246104/how-to-delete-a-saved-wi-fi-network-on-windows-10/

How to Disable BitLocker Encryption on Windows 10 and 11

https://www.howtogeek.com/805225/disable-bitlocker/

How To Fix The app you're trying to install isn't a Microsoft-verified app On Windows 11

How To Fix The app you're trying to install isn't a Microsoft-verified app On Windows 11 (youtube.com)

How to Install Printer Windows

1. Open the Run dialog: Press the Windows key and the letter "R" together (Win+R), or search for run in the Windows start menu.​​​​​​​
   
   
2. In the Run dialog box, type \\10.132.200.95 and click OK. This will connect you to the print server.
   
   
3. Enter username and password: You will be prompted to enter your username and password.
   
   • Staff: edu001\tonumber and your DE password.
   • Students: edu002\username and your DE password.
   Tick Remember my credentials.
   

   

   
   

4. File Explorer will open: Once you've entered the correct credentials, File Explorer will open, and you'll see a list of available printers.
   Double click the 8827-Follow-Me print queue. This will initiate the installation process for the printer on your device.

   
   

5. Wait for printer installation to complete.

How to Map a Network Share to a Drive Letter

🧰 What You’ll Need:

• The path to the network share (e.g., \\servername\sharename)

• Optional: Username/password if required by the network share

🔹 Step 1: Open File Explorer / This PC

Instructions:

• Press Windows + E to open File Explorer

• Or click the folder icon in the taskbar

• If you are not already in there, In the left-hand sidebar, click on This PC

  

---

🔹 Step 2: Click "Map Network Drive"

Instructions:

• In the top toolbar, click on the three-dot menu (...)

• Choose "Map network drive"

---

🔹 Step 3: Choose Drive Letter and Folder Path

Instructions:

• Select an available Drive Letter (like Z:)

• In the Folder field, type the path to the network share (e.g., \\ServerName\ShareName)

• Optionally, check:

  • ✅ Reconnect at sign-in if you want it to persist

  • ✅ Connect using different credentials if needed

---

🔹 Step 4: Enter Network Credentials (if prompted)

Instructions:

• If the share requires a username/password, a login prompt will appear.

• Enter your credentials, and check Remember my credentials if you don’t want to enter them every time.

---

🔹 Step 5: Access the Mapped Drive

Instructions:

• You’ll now see the new drive in This PC under Network Locations

• You can open it just like any other folder / drive.

---

✅ Done!

You’ve successfully mapped a network drive to a drive letter in Windows 11. It will now show up in File Explorer every time you log in (if you selected the “Reconnect at sign-in” option).

If you want to remove this mapped drive at any time, simply right click it and choose disconnect.

How to Map a Network Share to a Folder

🧰 What You’ll Need:

• The path to the network share (e.g., \\servername\sharename)

• Optional: Username/password if required by the network share

🔹 Step 1: Open File Explorer / This PC

Instructions:

• Press Windows + E to open File Explorer

• Or click the folder icon in the taskbar

• If you are not already in there, In the left-hand sidebar, click on This PC

  

---

🔹 Step 2: Click "Add a network location"

Instructions:

• In the top toolbar, click on the three-dot menu (...)

• Choose "Add a network location"

---

🔹 Step 3: Choose Folder Path and Name

Instructions:

• Follow the prompts. Click next, then next again.

• In the Internet or network address field, type the path to the network share (e.g., \\ServerName\ShareName)

• Click next, then choose a Name to call the folder.
• Click next and then finish.

---

🔹 Step 4: Enter Network Credentials (if prompted)

Instructions:

• If the share requires a username/password, a login prompt will appear.

• Enter your credentials, and check Remember my credentials if you don’t want to enter them every time.

---

🔹 Step 5: Access the Mapped Folder

Instructions:

• You’ll now see the new folder in This PC under Network Locations

• You can open it just like any other folder / drive.

---

✅ Done!

You’ve successfully mapped a network drive to a folder in Windows 11. It will now show up in File Explorer every time you log in.

If you want to remove this mapped folder at any time, simply delete it like you would any other folder.

OneDrive sync problems

https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2

Switching out of Windows S mode

https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307

Task Manager No Longer opening after running NAPLAN

1. Press Win + R, type regedit.

2. Navigate to:
   HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

3. Look for a value named DisableTaskMgr and delete it or set it to 0.

Touch Screen stopped working after running NAPLAN

1.  Press Win + R, type regedit, and go to:
   HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch
   Look for TouchGate and ensure it's set to 1 (or delete it if unsure).
   Restart your PC.