Windows
- Install Printers
- Finding your BitLocker recovery key in Windows
- Device encryption in Windows
- How to Disable BitLocker Encryption on Windows 10 and 11
- OneDrive sync problems
- Switching out of S mode in Windows - Microsoft Support
- How to Delete a Saved Wi-Fi Network on Windows
- Add an email account to Outlook
- Back up your folders with OneDrive
- Zscaler staff access
- How to add SharePoint document library to file explorer
- How To Fix The app you're trying to install isn't a Microsoft-verified app On Windows 11
- Switching out of Windows S mode
- Update @education password for printers
- Create and add an email signature in Outlook
- Setting up a new Windows laptop
- Setting up an Existing Windows laptop
- Touch Screen stopped working
Install Printers
Method 01: For Students or Staff
1. Open a web browser: Launch your preferred web browser on your device.
3. Locate and click Install Printers.
4. After you are redirected, download and run the Mobility Print installer. (If not using Windows, select your system first)
5. Select 8827-Follow-Me and click next.
6. When the installer prompts for authentication, use your DE account:
- Students: edu002\username and your DE password.
- Staff: edu001\tonumber and your DE password.
7. Wait for printer installation to complete.
Method 02: For Staff (Windows Only)
- Open the Run dialog: Press the Windows key and the letter "R" together (Win+R), or search for run in the Windows start menu.
- In the Run dialog box, type \\10.132.200.95 and click OK. This will connect you to the print server.
- Enter username and password: You will be prompted to enter your username and password.
- Staff: edu001\tonumber and your DE password.
- Students: edu002\username and your DE password.
-
File Explorer will open: Once you've entered the correct credentials, File Explorer will open, and you'll see a list of available printers.
Double click the 8827-Follow-Me print queue. This will initiate the installation process for the printer on your device. -
Wait for printer installation to complete.
Finding your BitLocker recovery key in Windows
Device encryption in Windows
How to Disable BitLocker Encryption on Windows 10 and 11
https://www.howtogeek.com/805225/disable-bitlocker/
OneDrive sync problems
Switching out of S mode in Windows - Microsoft Support
How to Delete a Saved Wi-Fi Network on Windows
https://www.howtogeek.com/246104/how-to-delete-a-saved-wi-fi-network-on-windows-10/
Add an email account to Outlook
Windows
Back up your folders with OneDrive
Zscaler staff access

Background:
Due to a change in the way internet is delivered to Warragul Regional College in 2024, staff by default will now have the same access level as students. If Staff install the Zscaler client / software they can then receive the same filtering policy and security profile as regional and corporate staff, which is reasonably open with most content unblocked.
Actions Required:
Staff must install the Zscaler client / software if they require additional access, such as social media and streaming services.
Staff using a BYOD can also choose to have the app installed while connected at school, home or other locations, however it will filter content and inspect internet traffic (blocking bad sites) 24/7. When accessing the internet for personal use the department policy and corporate profile may restrict the user experience.
If you want to later remove the client, a Service Request will need to be lodged to get a password to uninstall the software.
Installation:
The Zscaler client / software can be obtained from Teams here or via the eduSTAR catalogue (search for zscaler):
Download the installer for your respective OS (Windows/Mac) and follow the prompts to install.
Once the client starts, login with your @education email address, and when given the option, select the top Zscalerone.
Follow any additional prompts, and the client should now be installed and running. Confirm by navigating to facebook.com or some other address which students do not have access to. If you are still blocked or have any other questions, please contact the IT department.
How to add SharePoint document library to file explorer
https://www.youtube.com/watch?v=ihyvGX3MGUM
How To Fix The app you're trying to install isn't a Microsoft-verified app On Windows 11
Switching out of Windows S mode
Update @education password for printers
Windows
1. Open the Start menu.
Create and add an email signature in Outlook
Create and add an email signature in Outlook - Microsoft Support
Setting up a new Windows laptop
-
Start the laptop and follow the Windows setup wizard prompts.
-
Sign in with or create a personal Microsoft account e.g. johnsmith@outlook.com.
Note: All users under the age of 16 must be linked to a Family account.
-
Once setup is complete, install the Company Portal app from the Microsoft Store.
Do not sign in to the Company Portal app. This will be done on the first day of school.
-
Bookmark and/or set the browser (edge recommended) home page to the Student Dashboard:
https://wrc.vic.edu.au/student
Please download and install NAPLAN from the Student Dashboard https://wrc.vic.edu.au/student
NAPLAN is not available for Chromebook
Setting up an Existing Windows laptop
-
Ensure any work or important files are backed-up via OneDrive, Google Drive, USB, etc.
-
Login to the laptop and search for Reset this PC in Settings.
-
Choose “Remove Everything” and follow the prompts.
Please download and install NAPLAN from the Student Dashboard https://wrc.vic.edu.au/student
NAPLAN is not available for Chromebook
Touch Screen stopped working
-
-
registry tweaks might disable touchscreen functionality for that user.
Fix:Press Win + R, type regedit, and go to:
HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch
Look for TouchGate and ensure it's set to 1 (or delete it if unsure).
Restart your PC.
-