# Guides # Adobe # How to Download and Install Photoshop [https://www.photoshopbuzz.com/how-to-download-install-photoshop/](https://www.photoshopbuzz.com/how-to-download-install-photoshop/) # How to download and install the Creative Cloud desktop app [https://helpx.adobe.com/au/download-install/kb/creative-cloud-desktop-app-download.html](https://helpx.adobe.com/au/download-install/kb/creative-cloud-desktop-app-download.html) # Applications/Programs # Canva staff access [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/ZY7image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/ZY7image.png) Canva is a design tool that helps you create assets for social media, websites, posters, PowerPoints and more. Teachers and students can access **Canvas** premium features for free. ##### How to login: 1. Simply access [https://www.canva.com/](https://www.canva.com/) 2. Click **Login** [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/qMWimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/qMWimage.png) 3. Click **Continue with email** [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/Hq9image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/Hq9image.png) 4. Enter your **@education** or **@schools** email address and click **Continue**. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/lCyimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/lCyimage.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/omUimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/omUimage.png) 5. You will receive an **email** with the subject "Your Canva code is xxxxxx". Open it and copy the code to your clipboard.[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/r4Qimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/r4Qimage.png) 6. Paste the code from your clipboard into the website's code field. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/mCaimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/mCaimage.png) 7. You are now logged in to Canva. If you have any issues with your account, please contact the IT department.[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/hbDimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/hbDimage.png) # How to access Student Activity Locator (SAL) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-02/scaled-1680-/image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-02/image.png) # How to Clear Web Browser Cookies and Cache Below are step-by-step instructions for clearing cookies and cached files in common web browsers. Always ensure the relevant items are selected when clearing your data. --- ## Microsoft Edge [Official Microsoft Support](https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d) 1. Click the **3-dot menu** at the top right and select **History**. 2. Click the **Bin icon**. 3. Make sure the following items are checked: - Cookies and other site data - Cached images and files --- ## Google Chrome [Official Google Support](https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop) 1. Click the **3-dot menu** at the top right and select **Delete browsing data…** 2. Ensure the following items are checked: - Cookies and other site data - Cached images and files --- ## Brave [Official Brave Support](https://support.brave.com/hc/en-us/articles/360048833872-How-Do-I-Clear-Cookies-And-Site-Data-In-Brave) 1. Click the **3-line menu** at the top right and select **History**. 2. Select **Clear recent history…** 3. Ensure the following items are checked: - Cookies and site data - Temporary cached files and pages --- ## Mozilla Firefox [Official Mozilla Support](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox) 1. Click the **3-line menu** at the top right and select **History**. 2. Select **Clear recent history…** 3. Ensure the following items are checked: - Cookies and site data - Temporary cached files and pages --- ## Opera [Official Opera Tips](https://blogs.opera.com/tips-and-tricks/2023/04/clean-browser-and-remove-trackers/) 1. Click the **Opera icon** at the top left and select **History > Clear browsing data**. 2. Ensure the following items are checked: - Cookies and other site data - Cached images and files --- ## Safari [Official Apple Support](https://support.apple.com/en-au/guide/safari/sfri11471/mac) 1. Click **Safari** at the top left, then select **Preferences…** 2. Go to the **Privacy** tab and click **Manage Website Data…** 3. Click **Remove All** # Installation and Licensing Guide: RealCAD 5.5 ## Step 1: Access the Installation Files 1. Open **File Explorer**. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/fIirIroGdjVkrFI1-image-1757489468721.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/fIirIroGdjVkrFI1-image-1757489468721.png) 2. In the address bar, enter: `\\018827FS001\Programs` 3. If prompted to log in: - **Username:** `DE username` - **Password:** Your DE password 4. Navigate to the folder `RealCAD-v5.5` and open it. 5. Double-click `RealCAD-v5.5-Installer.exe` to start the installation. 6. Follow the on-screen instructions to complete the installation. ## Step 2: License RealCAD 5.5 1. Launch **RealCAD 5.5** for the first time. 2. Click **Set License Key**. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/ok7FXhOillxVSO3i-image-1757489602094.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/ok7FXhOillxVSO3i-image-1757489602094.png) 3. Under **Have you purchased?**, select **Yes**. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/zHxoC1yHKOpNGI9t-image-1757489631143.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/zHxoC1yHKOpNGI9t-image-1757489631143.png) 4. Choose **Connect to a licensed network server**. 5. Enter or copy the following into the address bar: `\\018827APP002\RealCAD-Network-Licensing` [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/exsjDcBOHvRPyfnD-image-1757489674069.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/exsjDcBOHvRPyfnD-image-1757489674069.png) 6. Double-click `keyserver.ini`. 7. **Important:** Do not click **OK** immediately. IT must restart the RealCAD 5.5 License Server to apply the license to your device. Once the license has been applied, RealCAD 5.5 is ready for use. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/RPpwJNu9kEprQClq-image-1757489706891.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/RPpwJNu9kEprQClq-image-1757489706891.png) ## Step 3: Troubleshooting If you receive an error message during licensing: 1. Create a support ticket: [https://support.wrc.vic.edu.au/](https://support.wrc.vic.edu.au/) - Sign in with your **WRC account** (not your email address) 2. Alternatively, email **it@wrc.vic.edu.au** requesting the RealCAD 5.5 License Server to be restarted. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/IhTyV9Q8hFezyN0V-image-1757489714039.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/IhTyV9Q8hFezyN0V-image-1757489714039.png) # Installation and Licensing Guide: RealCAD 5.5 ## Installation and Licensing Guide: RealCAD 5.5 ### Step 1: Access the Installation Files 1. Open **File Explorer**. 2. In the address bar, enter: \\\\018827FS001\\Programs 3. If prompted to log in: - **Username:** `curric\` (e.g., `curric\abc1234`) - **Password:** Your WRC password 4. Navigate to the folder **RealCAD-v5.5** and open it. 5. Double-click **RealCAD-v5.5-Installer.exe** to start the installation. 6. Follow the on-screen instructions to complete the installation. ### Step 2: License RealCAD 5.5 1. Launch **RealCAD 5.5** for the first time. 2. Click **Set License Key**. 3. Under **Have you purchased?**, select **Yes**. 4. Choose **Connect to a licensed network server**. 5. Enter or copy the following into the address bar: \\\\018827APP002\\RealCAD-Network-Licensing 6. Double-click **keyserver.ini**. > **Important:** Do **not** click **OK** immediately. IT must restart the RealCAD 5.5 License Server to apply the license to your device. Once the license has been applied, RealCAD 5.5 is ready for use. ### Step 3: Troubleshooting If you receive an error message during licensing: 1. Create a support ticket: [https://support.wrc.vic.edu.au/](https://support.wrc.vic.edu.au/) Sign in with your **WRC account** (not your email address). Alternatively, email **it@wrc.vic.edu.au**requesting the **RealCAD 5.5 License Server** to be restarted. 1. [](https://support.wrc.vic.edu.au/) # Unblocking Websites As of 2025, WRC IT no longer maintains a list of blocked/unblocked websites, nor do they have the power to action such requests. **The Department of Education** now controls internet access and the allowing / disallowing of access to specific online resources. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/N2Ximage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/N2Ximage.png) If you believe you have been **mistakenly** blocked from accessing an online resource, a request can be submitted to review the resource in one of two ways (or both): ### Service Request via DE Services Portal This is the **recommended** and generally **fastest** way to have a website unblocked. You will receive a confirmation email from the DE service desk and can **track the progress** of your request online. Turnover time for requests varies but is generally from a day to a week. ##### Steps: 1. Visit [https://services.educationapps.vic.gov.au/](https://services.educationapps.vic.gov.au/) in your browser and **login** with your education credentials. 2. Click **Service Request**, then select the **School Technical Support** category, then **Service Request**.[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/hpSimage.png)![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/qLOimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/hpSimage.png)[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/69Mimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/69Mimage.png) 3. Select the **Zscaler Service** Service and **Website/Allow (Whitelist) Request** Sub-Service.[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/OBFimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/OBFimage.png) 4. State your **justification** for the change in the short and long descriptions and click Submit.[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/X6Gimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/X6Gimage.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/9QTimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/9QTimage.png) ### Site Review via ZScaler This method bypasses the Department of Educaton service desk and submits the request directly to the ZScaler team. You will not receive a confirmation email, only an alert once the resource has been reviewed, stating if the request was successful or not. Turnover time varies greatly, from a week to a month. ##### Steps: 1. Visit [https://sitereview.zscaler.com/](https://sitereview.zscaler.com/) in your browser. 2. Enter the URL which you are unable to access and press Look Up. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/image.png) 3. Choose the appropriate category for the website and then click Done. 4. State your justification for the change in the comments section and click Submit Request.[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/scaled-1680-/xQIimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-07/xQIimage.png) # Webex App | Change your audio settings [https://help.webex.com/en-us/article/n139bv9/Webex-App-%7C-Change-your-audio-settings](https://help.webex.com/en-us/article/n139bv9/Webex-App-%7C-Change-your-audio-settings) # Authentication # Adding a Mobile Phone as a Sign-In Method for 2FA As all staff are required to have **Two-Factor Authentication (2FA)** set up on their `@education` accounts to access Compass and other services, IT strongly recommends **adding your mobile phone number** as an additional sign-in method alongside Microsoft Authenticator. --- ## **Why This is Important** - If you get a new phone, IT will **not need to log a ticket with DE** to reset your 2FA. - Linking a mobile number allows you to **reset your password easily** using a verification code, without relying on security questions. --- ## **Step-by-Step Guide** ### **Step 1: Access Security Info** 1. From the Staff or Admin dashboards, click the link to your **Microsoft Account Security Info** page. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/Dj8LDhl8Hm6IvLrJ-image-1757475259782.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/Dj8LDhl8Hm6IvLrJ-image-1757475259782.png) 2. Sign in with your Education credentials. > **Tip:** Once signed in, you will see your existing security methods listed. --- ### **Step 2: Check Existing Methods** - If both **Phone** and **Microsoft Authenticator** appear, you’re all set. - If not, continue to Step 3. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/sEpYrgKUR1iP19Fq-image-1757475273615.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/sEpYrgKUR1iP19Fq-image-1757475273615.png) --- ### **Step 3: Add Phone as a Sign-In Method** 1. Click **Add Sign-in method**. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/vt7QsJvGnR3UnaPh-image-1757475288097.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/vt7QsJvGnR3UnaPh-image-1757475288097.png) 2. Select **Phone**. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/9c99SmR2Glx8NJTq-image-1757475303907.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/9c99SmR2Glx8NJTq-image-1757475303907.png) 3. Enter your mobile number and set it to receive verification codes via SMS. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/ntBBnUJrR54bjt2P-image-1757475335954.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/ntBBnUJrR54bjt2P-image-1757475335954.png) 4. Click **Next**. --- ### **Step 4: Verify Your Phone** 1. Enter the code you received via SMS. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/Dh2Qtk3LJ38JxYuw-image-1757475350824.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/Dh2Qtk3LJ38JxYuw-image-1757475350824.png) 2. Click **Next** to continue. 3. Click **Done** to finish setup. [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/5b7vEiyf7ICiFrTT-image-1757475369602.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/5b7vEiyf7ICiFrTT-image-1757475369602.png) --- ## **Important Notes** - If you **get a new phone or new phone number**, update your Microsoft Account security methods immediately. - For a **new phone**, you will need to **remove and re-add the Microsoft Authenticator app**, as data does not transfer automatically. - For a **new phone number**, update your security settings to continue receiving SMS codes without interruption. --- > Following these steps ensures you always have reliable access to your account and can reset your password without delays. # Guest Wi-Fi Access – Warragul Regional College To use the **guest Wi-Fi network** at Warragul Regional College, you need either a **daily registration code** or login credentials. To obtain a code or credentials, please contact the **WRC School IT Department**. > **Note:** If you will be at WRC for **more than 2 days**, please see the IT department to have an account set up. This will allow you to **connect without registering a new account each day**. --- ## **Connecting with Credentials (Username & Password)** 1. Connect to the **eduSTAR_Guest** network. - No password is required initially. 2. Once connected, you will be **redirected to a login or registration page**. 3. Enter the credentials provided to you and click **Login**. 4. You should now have internet access. 5. **Tip:** Save your username and password – you can use them to reconnect later without needing a new registration. --- ## **Connecting with a Daily Code** 1. Connect to the **eduSTAR_Guest** network. - No password is required initially. 2. You will be **redirected to a login or registration page**. 3. **Complete the registration form** to create a temporary account for the day. - Once registered, you will be **emailed a username and password**. 4. Enter the provided credentials and click **Login**. 5. You should now have internet access. > **Important:** > - Daily accounts are valid for **one day only**. > - If you register again on a different day, you must use a **different username**. --- ## **Additional Resources** - A DE-provided **Self-Register Guide** can be found [here](https://edugate.eduweb.vic.gov.au/edrms/project/SITP/GuestWiFi_Docs/eduSTAR%20Guest%20Wireless%20Self-Register%20Guide%20v0.6.pdf ). - For more information and user guides, please click [here](https://edugate.eduweb.vic.gov.au/edrms/project/SITP/Pages/SG_WiFi.aspx ). --- ## **Known Errors / Issues** **Error:** End time is before current date/time - This indicates a **problem with your browser cache**. - [Clear your cache and attempt registration again](https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?msockid=366cdcc288586ece249bc9fc89b26f6a). - If the issue persists, contact the IT department for assistance. # Set up the Microsoft Authenticator app [Set up the Microsoft Authenticator app as your verification method - Microsoft Support](https://support.microsoft.com/en-us/account-billing/set-up-the-microsoft-authenticator-app-as-your-verification-method-33452159-6af9-438f-8f82-63ce94cf3d29 "https://support.microsoft.com/en-us/account-billing/set-up-the-microsoft-authenticator-app-as-your-verification-method-33452159-6af9-438f-8f82-63ce94cf3d29")
[Microsoft Authenticator - Apps on Google Play](https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US "https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_US")
[Microsoft Authenticator on the App Store (apple.com)](https://apps.apple.com/au/app/microsoft-authenticator/id983156458 "https://apps.apple.com/au/app/microsoft-authenticator/id983156458")
# AV-Equpment # How to Use the Auditorium (IAC) AV Switcher [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/Ez1HOmfDGXz6mnCq-image-1757476411519.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/Ez1HOmfDGXz6mnCq-image-1757476411519.png) This guide explains how to connect laptops and the AV room desktop to the Auditorium AV system using the **IAC AV switcher**. > **Important:** > - The **top row** of buttons contains **outputs**. > - The **bottom row** of buttons contains **inputs**. > - **Do not touch any equipment below the AV switcher** unless you have consulted IT first. --- ## **Connecting a Laptop 💻** Laptop HDMI ports are available around the Auditorium: - One on either side of the stage - Atop the stairs below the AV room window - Inside the AV room ### Steps: 1. On the **input row (bottom row)** of the AV switcher: - Select your **HDMI port number** on the left side while **Video** is selected on the right side. - Select the same **HDMI port number** on the left side while **D-Audio** is selected on the right side. > **Tip:** Make sure your laptop is powered on and connected to the correct HDMI port before selecting inputs. --- ## **Connecting the AV Room Desktop 🖥️** If using the **desktop computer in the AV room**, on the **input row (bottom)**: - Select **Number 1** on the left side while **Video** is selected on the right side. - Select **Number 1** on the left side while **D-Audio** is selected on the right side. --- ## **Sending Output to the Projector 📽️** 1. On the **output row (top)** of the AV switcher: - Select **Number 1** on the left side while **Video** is selected on the right side. - Select **Number 1** on the left side while **D-Audio** is selected on the right side. 2. Ensure the **projector is powered on** using the remote. > **Note:** There should be no need to press any other buttons on the projector remote. All AV functionality is controlled via the AV switcher. --- ## **Mirroring Your Laptop to the Desktop 💻 → 🖥️** 1. On the **output row (top)** of the AV switcher: - Select **Number 2** on the left side while **Video** is selected on the right side. > This allows your laptop screen to display on the AV room desktop. --- > **Reminder:** If you encounter any issues, contact the IT department before adjusting any equipment below the AV switcher. # Chromebook # Connecting a Chromebook to the eduSTAR Wireless Network Follow these steps to connect your Chromebook to the **eduSTAR** Wi-Fi network. --- ## **Step 1: Select the Network** 1. Click the Wi-Fi icon in the bottom-right corner of your Chromebook screen. 2. Select the **"eduSTAR"** network from the available networks. --- ## **Step 2: Configure Network Settings** 1. Change the **EAP method** to: **PEAP** 2. Change **EAP Phase 2 authentication** to: **MSCHAPv2** 3. Change **Server CA Certificate** to: **Do not check** 4. In the **Identity** field, type your @schools username. 5. In the **Password** field, type your @schools password. 6. Leave **Anonymous Identity** blank. 7. Ensure **Save Identity and Password** is checked. --- ## **Step 3: Connect** 1. Press **Connect**. 2. Accept and continue through **Google’s Terms of Service** if prompted. --- ## **Step 4: Verify and Configure Proxy (if required)** 1. Navigate to the bottom-right corner of the screen and click the Wi-Fi icon. 2. Click the **gear icon** next to the eduSTAR network (now connected). 3. The **Proxy options** should appear in the popup dialog for configuration if needed. --- > **Tip:** If you experience connectivity issues, restart your Chromebook and repeat the steps above. Contact the IT department if problems persist. # Classroom Screens # HDi Screens Mirror the A2 screen to A1
**How To Mirror the A2 screen to A1**
1. Turn on A1 and A2 screens.
2. Connect your device to the A2 screen using AirSever (miracast, Airplay, or chromecast) or HDMI cable.
3. On The A1 screen set the input to HDMI 1
![](https://support.wrc.vic.edu.au/api/v1/attachments/26102)
**Please note that it is not possible to mirror A1 to A2. **
# HDi Screens tips
[How To Utilise Immersive Reader Tool in Microsoft Edge](https://www.youtube.com/watch?v=2TpCwYgAvHA "https://www.youtube.com/watch?v=2TpCwYgAvHA")
[https://www.youtube.com/watch?v=2TpCwYgAvHA](https://www.youtube.com/watch?v=2TpCwYgAvHA "https://www.youtube.com/watch?v=2TpCwYgAvHA")
[**How To Capture Key Learning Moment While Using Microsoft Edge and Whiteboard**](https://www.youtube.com/watch?v=uM7EYG_H1Ag "https://www.youtube.com/watch?v=uM7EYG_H1Ag")
[https://www.youtube.com/watch?v=uM7EYG\_H1Ag](https://www.youtube.com/watch?v=uM7EYG_H1Ag "https://www.youtube.com/watch?v=uM7EYG_H1Ag")
[
**The Benefits of Microsoft Edge in offices and classrooms on HDi Interactive Screens**
](https://www.youtube.com/watch?v=gRaWq-zsYQ4 "https://www.youtube.com/watch?v=gRaWq-zsYQ4")
[https://www.youtube.com/watch?v=gRaWq-zsYQ4](https://www.youtube.com/watch?v=gRaWq-zsYQ4 "https://www.youtube.com/watch?v=gRaWq-zsYQ4")
## Interactive Websites [https://www.online-stopwatch.com/](https://www.online-stopwatch.com/) [https://www.commonlit.org/en](https://www.commonlit.org/en) [https://kids.nationalgeographic.com/](https://kids.nationalgeographic.com/) [https://www.howstuffworks.com/](https://www.howstuffworks.com/) [https://www.funbrain.com/](https://www.funbrain.com/) [https://sciencebob.com/](https://sciencebob.com/) [https://earth.google.com/web/](https://earth.google.com/web/) [https://sdzwildlifeexplorers.org/](https://sdzwildlifeexplorers.org/) [https://www.kidsnews.com.au/news](https://www.kidsnews.com.au/news) # Internet Explorer mode in Microsoft Edge To turn on Internet Explorer mode, use the following steps.
1. Click the three dots in the upper right corner of the browser window. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/scaled-1680-/OUg2pAnlVRSRBb3l-image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/OUg2pAnlVRSRBb3l-image.png) 2. Open the **Settings** option [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/scaled-1680-/4Sxk00aspSvUzU3U-image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/4Sxk00aspSvUzU3U-image.png) 3. From the left sidebar, open the **Default browser** settings [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/scaled-1680-/Le3UipXCSqa34jRs-image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/Le3UipXCSqa34jRs-image.png) 4. If not already configured, set Allow sides to be reloaded in IT mode to **Allow**[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/scaled-1680-/la9M48VdB5pCkHM5-image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/la9M48VdB5pCkHM5-image.png) 5. Click on the **Add a page** button and enter the URL of the website you need loaded in IE.[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/scaled-1680-/X1ZyGs89SorLbTrI-image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/X1ZyGs89SorLbTrI-image.png) 6. Visit the website and it should load in Internet Explorer Mode.
# LMS # Canvas How do I generate a pairing code for an observer as a student? [https://community.canvaslms.com/t5/Student-Guide/How-do-I-generate-a-pairing-code-for-an-observer-as-a-student/ta-p/418](https://community.canvaslms.com/t5/Student-Guide/How-do-I-generate-a-pairing-code-for-an-observer-as-a-student/ta-p/418) # MacOS # Update @education password for printers # Mac
1. Open / Search for **Keychain** Access.
![](https://support.wrc.vic.edu.au/api/v1/attachments/35505)
2. Search for **8827-follow-me** and open the entry.
![](https://support.wrc.vic.edu.au/api/v1/attachments/35506)
3. Tick **Show Password**.
![](https://support.wrc.vic.edu.au/api/v1/attachments/35507)
4. Enter your **Mac Password** if prompted.
![](https://support.wrc.vic.edu.au/api/v1/attachments/35508)
4. Update the password field with your **new** @education password and click Save Changes.
![](https://support.wrc.vic.edu.au/api/v1/attachments/35509)
# Microsoft # # ✅ How to Stop Microsoft Edge Opening PDFs (Make Them Open in Adobe) By default, Microsoft Edge often opens PDF files inside the browser. Follow these steps to make PDFs download instead, so they can open in **Adobe Acrobat Reader**. --- ## Step-by-Step Guide (Easy Method) ### 1. Open Microsoft Edge - Click the **Edge** icon on your computer. --- ### 2. Open Settings 1. Click the **three dots (⋯)** in the top-right corner. 2. Select **Settings** --- ### 3. Search for PDF Settings Instead of clicking through menus: - Click in the **Search settings** box on the left - Type: `PDF` This will quickly bring up the PDF options (as shown in the screenshot). --- ### 4. Turn On “Always Download PDF Files” Under **PDF documents**, switch on: ✅ **Always download PDF files** [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/scaled-1680-/OncSOKDGx7RBbBM5-image-1770175484538.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-02/OncSOKDGx7RBbBM5-image-1770175484538.png) --- ## ✅ What This Does Once enabled: - PDFs will **no longer open inside Edge** - They will instead **download automatically** - Staff and Students can then open them using **Adobe Acrobat Reader** --- ## Optional Extra Step (Recommended) To ensure Adobe opens PDFs by default: 1. Right-click any PDF file 2. Select **Open with → Choose another app** 3. Choose **Adobe Acrobat Reader** 4. Tick: ✅ **Always use this app to open PDF files** --- ### ✅ Finished! Now PDFs will download and open in Adobe instead of Edge. # Find student email addresses in Outlook Visibility of students is restricted by default in the Microsoft Outlook Address Book. To find students at school, you will need to change the scope you are looking at in the Address Book. Use any method to open your address book: [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/eqQimage.png) ](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/eqQimage.png)[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/luBimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/luBimage.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/eygimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/eygimage.png) Select the Address Book drop-down menu and select **Students - Warragul Regional College**: [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/Oz5image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/Oz5image.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/QlZimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/QlZimage.png) All students enrolled at WRC will be displayed. You can search specific students using the search field: [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/A92image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/A92image.png) Open the entry to display information about the student: [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/P12image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/P12image.png) Click Actions to see a contact card with the students email address: [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/cvBimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/cvBimage.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/scaled-1680-/doEimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-11/doEimage.png) # How to Access your Sticky Notes from Outlook. To view your Sticky Notes in Outlook desktop app: **1.** Open Outlook and, if you haven't already done so, add your Microsoft account to Outlook. (From **File** menu, click **Add Account** and then follow the onscreen instructions to add your MS Account). [![image.png](http://10.132.200.87:6875/uploads/images/gallery/2024-08/scaled-1680-/ZJMimage.png)](http://10.132.200.87:6875/uploads/images/gallery/2024-08/ZJMimage.png) 2\. After adding your MS account, click on More apps iconimage on the sidebar and click Notes, to view your Sticky Notes in Outlook. [![image.png](http://10.132.200.87:6875/uploads/images/gallery/2024-08/scaled-1680-/uRlimage.png)](http://10.132.200.87:6875/uploads/images/gallery/2024-08/uRlimage.png) To view your Sticky Notes in Outlook for web: **1.** Go to [Outlook.com](https://outlook.live.com/owa/ "https://outlook.live.com/owa/") and log in with your Microsoft account. **2.** From the left-side navigation panel, click **Notes** under the Folders section. [![image.png](http://10.132.200.87:6875/uploads/images/gallery/2024-08/scaled-1680-/qvFimage.png)](http://10.132.200.87:6875/uploads/images/gallery/2024-08/qvFimage.png) **3.** Here, you can access all your synced notes. By right-clicking on the sticky note, you can easily copy its contents and paste them somewhere else if required. [![image.png](http://10.132.200.87:6875/uploads/images/gallery/2024-08/scaled-1680-/1VVimage.png)](http://10.132.200.87:6875/uploads/images/gallery/2024-08/1VVimage.png) **Tip:** If you accidentally deleted one of your sticky notes, you can also easily restore them from Outlook. Just go to the **Deleted Items** folder, select the deleted note and click the **Restore** button on the Toolbar. THIS HOW TO IS FROM [https://www.wintips.org/](https://www.wintips.org/ "https://www.wintips.org/") # How to manage saved passwords in Microsoft Edge [How to manage saved passwords in Microsoft Edge - Microsoft Community](https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-to-manage-saved-passwords-in-microsoft-edge/e80f5472-5e37-4053-a857-5ec1e5f4fa94) # How to share Microsoft Forms with others by saving them as a template [https://youtu.be/65Yx\_b13v0k](https://youtu.be/65Yx_b13v0k "https://youtu.be/65Yx_b13v0k") # Microsoft Teams video training - Microsoft Support [https://support.microsoft.com/en-au/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7](https://support.microsoft.com/en-au/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7) # Minecraft Education Edition - Quick guide for staff [![image.png](http://10.132.200.87:6875/uploads/images/gallery/2024-08/scaled-1680-/mAkimage.png)](http://10.132.200.87:6875/uploads/images/gallery/2024-08/mAkimage.png) # Minecraft Education Edition - Quick guide for students [![image.png](http://10.132.200.87:6875/uploads/images/gallery/2024-08/scaled-1680-/image.png)](http://10.132.200.87:6875/uploads/images/gallery/2024-08/image.png) # Naming Microsoft Teams

**When creating new Microsoft Teams, please remember to use the naming convention "8827-nameofteam." This will make finding the team a lot easier and will prevent naming conflicts. Additionally, please add the account 8827-apps@schools.vic.edu.au as an owner. This way, I.T. can help with any issues that may arise.**

### **do not name a team as follows:**

**VICEDU - YEAR 7 CAMP 2025 CREEK CAMP 2025**

### **Correct Naming:**

**8827-Year-7-Camp-2025 8827-Creek-Camp-2025**

# Organize your inbox in Outlook # Organize your inbox in Outlook Windows
[https://support.microsoft.com/en-us/office/organize-your-inbox-in-outlook-for-windows-5e81ba45-cc00-4be6-8ab6-434d12bc96c6](https://support.microsoft.com/en-us/office/organize-your-inbox-in-outlook-for-windows-5e81ba45-cc00-4be6-8ab6-434d12bc96c6 "https://support.microsoft.com/en-us/office/organize-your-inbox-in-outlook-for-windows-5e81ba45-cc00-4be6-8ab6-434d12bc96c6")
# How to use Outlook rules to easily organize your inbox
[https://www.windowscentral.com/how-manage-rules-outlook-and-take-back-your-inbox](https://www.windowscentral.com/how-manage-rules-outlook-and-take-back-your-inbox "https://www.windowscentral.com/how-manage-rules-outlook-and-take-back-your-inbox")
# How to Automatically Sort Emails Into Specific Outlook Folders
[https://www.howtogeek.com/442362/how-to-automatically-sort-emails-into-specific-outlook-folders/](https://www.howtogeek.com/442362/how-to-automatically-sort-emails-into-specific-outlook-folders/ "https://www.howtogeek.com/442362/how-to-automatically-sort-emails-into-specific-outlook-folders/")
# Prepare for Zscaler #### ![Zscaler.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/scaled-1680-/zscaler.png) Background: Proxies are a way to tell your computer where the internet is, provide content filtering and more. They have been used in schools for many decades, but in ~2020 the Department of Education decided to move away from the proxy model to a direct internet service model (Zscaler). This means the responsibility of internet filtering will be moved away from school systems to the DE instead, with increased internet speed and performance. #### Actions Required: If your device has **proxy settings** configured manually, they will need to be **removed.**

After completing this action, you will have student access / filtering until after the school migrates to Zscaler.

##### Windows Open the **start menu**. ![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/scaled-1680-/image.png) Search for **proxy** and open **Proxy settings**. ![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/scaled-1680-/iEaimage.png) Ensure that **automatically detect settings** is set to **ON**. ![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/scaled-1680-/Oydimage.png) Ensure **setup script** is set to **OFF**. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/scaled-1680-/Qltimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/Qltimage.png) Ensure **manual proxy setup** is set to **OFF**. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/scaled-1680-/8XBimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-09/8XBimage.png) # Scanning To OneDrive To use this option, you will need to perform a once-off authorization with Papercut. This authorization will come in the form of an email to your DET email address:
![](https://support.wrc.vic.edu.au/api/v1/attachments/26089)
To authorize Papercut, click the big green button and sign in using your WRC credentials (**Important**). The scan should now appear in your OneDrive folder. under C:\\Users\\username\\OneDrive - Warragul Regional College\\Apps\\Scans for PaperCut MF ![](https://support.wrc.vic.edu.au/api/v1/attachments/26090) # Staying safe online using Microsoft Family [Microsoft Family Safety | Microsoft 365](https://www.microsoft.com/en-us/microsoft-365/family-safety?utm_campaign=later-linkinbio-microsoft365&utm_content=later-26835279&utm_medium=social&utm_source=linkin.bio&ocid=AID740657_FACEBOOK_oo_spl100003210296586) # Papercut/Printing # Parent Info # Windows # Add an email account to Outlook Windows
[https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b](https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b)
macOS
[https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b#PickTab=macOS](https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b#PickTab=macOS "https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b#PickTab=macOS")
# Back up your folders with OneDrive Windows [https://support.microsoft.com/en-us/office/back-up-your-folders-with-onedrive-d61a7930-a6fb-4b95-b28a-6552e77c3057](https://support.microsoft.com/en-us/office/back-up-your-folders-with-onedrive-d61a7930-a6fb-4b95-b28a-6552e77c3057)
macOS
[https://support.microsoft.com/en-us/office/back-up-your-folders-with-onedrive-d61a7930-a6fb-4b95-b28a-6552e77c3057#ID0EDBH=macOS](https://support.microsoft.com/en-us/office/back-up-your-folders-with-onedrive-d61a7930-a6fb-4b95-b28a-6552e77c3057#ID0EDBH=macOS)
# Create and add an email signature in Outlook [Create and add an email signature in Outlook - Microsoft Support](https://support.microsoft.com/en-us/office/create-and-add-an-email-signature-in-outlook-8ee5d4f4-68fd-464a-a1c1-0e1c80bb27f2#ID0EDBF=Classic_Outlook) # Device encryption in Windows [https://support.microsoft.com/en-us/windows/device-encryption-in-windows-ad5dcf4b-dbe0-2331-228f-7925c2a3012d](https://support.microsoft.com/en-us/windows/device-encryption-in-windows-ad5dcf4b-dbe0-2331-228f-7925c2a3012d) # Finding your BitLocker recovery key in Windows [https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6](https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6) # How to add SharePoint document library to file explorer [https://www.youtube.com/watch?v=ihyvGX3MGUM](https://www.youtube.com/watch?v=ihyvGX3MGUM "https://www.youtube.com/watch?v=ihyvGX3MGUM")
[https://support.microsoft.com/en-us/office/map-a-network-drive-to-a-sharepoint-library-751148de-f579-42f9-bc8c-fcd80ccf0f53#:~:text=1%20In%20Internet%20Explorer%2C%20select%20the%20Settings%20icon,in%20the%20previous%20procedure.%20...%205%20Select%20Add](https://support.microsoft.com/en-us/office/map-a-network-drive-to-a-sharepoint-library-751148de-f579-42f9-bc8c-fcd80ccf0f53#:~:text=1%20In%20Internet%20Explorer%2C%20select%20the%20Settings%20icon,in%20the%20previous%20procedure.%20...%205%20Select%20Add "https://support.microsoft.com/en-us/office/map-a-network-drive-to-a-sharepoint-library-751148de-f579-42f9-bc8c-fcd80ccf0f53#:~:text=1%20In%20Internet%20Explorer%2C%20select%20the%20Settings%20icon,in%20the%20previous%20procedure.%20...%205%20Select%20Add").
# How to Delete a Saved Wi-Fi Network on Windows [https://www.howtogeek.com/246104/how-to-delete-a-saved-wi-fi-network-on-windows-10/](https://www.howtogeek.com/246104/how-to-delete-a-saved-wi-fi-network-on-windows-10/) # How to Disable BitLocker Encryption on Windows 10 and 11 [https://www.howtogeek.com/805225/disable-bitlocker/](https://www.howtogeek.com/805225/disable-bitlocker/) # How To Fix The app you're trying to install isn't a Microsoft-verified app On Windows 11 [How To Fix The app you're trying to install isn't a Microsoft-verified app On Windows 11 (youtube.com)](https://www.youtube.com/watch?v=M5egJCJlq7M) # How to Install Printer Windows
**You must be on Campus to install printers.**
1. Open the Run dialog: Press the Windows key and the letter "R" together (Win+R), or search for run in the Windows start menu.​​​​​​​ ![](https://support.wrc.vic.edu.au/api/v1/attachments/33192) 2. In the Run dialog box, type **\\\\10.132.200.95** and click OK. This will connect you to the print server. ![](https://support.wrc.vic.edu.au/api/v1/attachments/33187) 3. Enter username and password: You will be prompted to enter your username and password. - **Staff**: edu00**1**\\tonumber and your DE password. - **Students**: edu00**2**\\username and your DE password. Tick **Remember my credentials**. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-10/scaled-1680-/Jhmimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2024-10/Jhmimage.png) 4. File Explorer will open: Once you've entered the correct credentials, File Explorer will open, and you'll see a list of available printers. Double click the 8827-Follow-Me print queue. This will initiate the installation process for the printer on your device.
![](https://support.wrc.vic.edu.au/api/v1/attachments/33189)
5.
Wait for printer installation to complete.
# How to Map a Network Share to a Drive Letter 🧰 What You’ll Need: - The path to the network share (e.g., `\\servername\sharename`) - Optional: Username/password if required by the network share ## 🔹 Step 1: Open File Explorer / This PC **Instructions:** - Press `Windows + E` to open **File Explorer** - Or click the **folder icon** in the taskbar - If you are not already in there, In the left-hand sidebar, click on **This PC** [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/3Xoimage.png) ](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/3Xoimage.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/Lcaimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/Lcaimage.png) --- ## 🔹 Step 2: Click "Map Network Drive" **Instructions:** - In the top toolbar, click on the **three-dot menu** (`...`) - Choose **"Map network drive"** [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/Mhgimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/Mhgimage.png)[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/3QDimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/3QDimage.png) --- ## 🔹 Step 3: Choose Drive Letter and Folder Path **Instructions:** - Select an available **Drive Letter** (like `Z:`) - In the **Folder** field, type the path to the network share (e.g., `\\ServerName\ShareName`) - Optionally, check: - ✅ **Reconnect at sign-in** if you want it to persist - ✅ **Connect using different credentials** if needed [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/xLFimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/xLFimage.png) --- ## 🔹 Step 4: Enter Network Credentials (if prompted) **Instructions:** - If the share requires a username/password, a login prompt will appear. - Enter your **credentials**, and check **Remember my credentials** if you don’t want to enter them every time. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/VfNimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/VfNimage.png) --- ## 🔹 Step 5: Access the Mapped Drive **Instructions:** - You’ll now see the new drive in **This PC** under **Network Locations** - You can open it just like any other folder / drive. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/SE1image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/SE1image.png) --- ## ✅ Done! You’ve successfully mapped a network drive to a drive letter in Windows 11. It will now show up in File Explorer every time you log in (if you selected the “Reconnect at sign-in” option).

If you want to remove this mapped drive at any time, simply **right click** it and choose **disconnect**.

[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/ZnMimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/ZnMimage.png) # How to Map a Network Share to a Folder 🧰 What You’ll Need: - The path to the network share (e.g., `\\servername\sharename`) - Optional: Username/password if required by the network share ## 🔹 Step 1: Open File Explorer / This PC **Instructions:** - Press `Windows + E` to open **File Explorer** - Or click the **folder icon** in the taskbar - If you are not already in there, In the left-hand sidebar, click on **This PC** [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/3Xoimage.png) ](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/3Xoimage.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/Lcaimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/Lcaimage.png) --- ## 🔹 Step 2: Click "Add a network location" **Instructions:** - In the top toolbar, click on the **three-dot menu** (`...`) - Choose **"Add a network location"** [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/Mhgimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/Mhgimage.png)[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/Xf9image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/Xf9image.png) --- ## 🔹 Step 3: Choose Folder Path and Name **Instructions:** - Follow the prompts. Click next, then next again. - In the **Internet or network address** field, type the path to the network share (e.g., `\\ServerName\ShareName`) - Click **next**, then choose a **Name** to call the folder. - Click **next** and then **finish**. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/NR4image.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/NR4image.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/7Tkimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/7Tkimage.png) [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/W1rimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/W1rimage.png) --- ## 🔹 Step 4: Enter Network Credentials (if prompted) **Instructions:** - If the share requires a username/password, a login prompt will appear. - Enter your **credentials**, and check **Remember my credentials** if you don’t want to enter them every time. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/VfNimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/VfNimage.png) --- ## 🔹 Step 5: Access the Mapped Folder **Instructions:** - You’ll now see the new folder in **This PC** under **Network Locations** - You can open it just like any other folder / drive. [![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/DHJimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/DHJimage.png) --- ## ✅ Done! You’ve successfully mapped a network drive to a folder in Windows 11. It will now show up in File Explorer every time you log in.

If you want to remove this mapped folder at any time, simply **delete** it like you would any other folder.

[![image.png](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/scaled-1680-/Afyimage.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-06/Afyimage.png) # OneDrive sync problems [https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2](https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2) # Switching out of Windows S mode [https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307](https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307 "https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307") # Task Manager No Longer opening after running NAPLAN 1. Press `Win + R`, type `regedit`. 2. Navigate to: `HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System` 3. Look for a value named `DisableTaskMgr` and delete it or set it to `0`. # Touch Screen stopped working after running NAPLAN 1. Press Win + R, type regedit, and go to: HKEY\_CURRENT\_USER\\Software\\Microsoft\\Wisp\\Touch Look for TouchGate and ensure it's set to 1 (or delete it if unsure). Restart your PC. # Update password for printer & drive access in Credential Manager If you have recently updated your password, to access your network drive, you may need to update the saved passwords in your Credential Manager. # Windows 1\. Open the Start menu. ![35504](https://support.wrc.vic.edu.au/api/v1/attachments/35504)
2. Search for **Credential Manager**.
![35471](https://support.wrc.vic.edu.au/api/v1/attachments/35471)
3. Click **Windows Credentials**.
![35472](https://support.wrc.vic.edu.au/api/v1/attachments/35472)
4. Find and expand the entry for **10.132.200.95** or **8827SPRINT01**, and any other 10.132 or 8827 entry, and click **Edit**.
![35474](https://support.wrc.vic.edu.au/api/v1/attachments/35474)
5. Update the password field with your **new** @education password and click Save.
![35475](https://support.wrc.vic.edu.au/api/v1/attachments/35475)