# Installation and Licensing Guide: RealCAD 5.5

## Step 1: Access the Installation Files

1. Open **File Explorer**.
[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/fIirIroGdjVkrFI1-image-1757489468721.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/fIirIroGdjVkrFI1-image-1757489468721.png)
2. In the address bar, enter:  
   `\\018827FS001\Programs`
3. If prompted to log in:  
   - **Username:** `DE username`  
   - **Password:** Your DE password
4. Navigate to the folder `RealCAD-v5.5` and open it.
5. Double-click `RealCAD-v5.5-Installer.exe` to start the installation.
6. Follow the on-screen instructions to complete the installation.

## Step 2: License RealCAD 5.5

1. Launch **RealCAD 5.5** for the first time.
2. Click **Set License Key**.

[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/ok7FXhOillxVSO3i-image-1757489602094.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/ok7FXhOillxVSO3i-image-1757489602094.png)

3. Under **Have you purchased?**, select **Yes**.

[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/zHxoC1yHKOpNGI9t-image-1757489631143.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/zHxoC1yHKOpNGI9t-image-1757489631143.png)

4. Choose **Connect to a licensed network server**.
5. Enter or copy the following into the address bar:  
   `\\018827APP002\RealCAD-Network-Licensing`
   [![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/exsjDcBOHvRPyfnD-image-1757489674069.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/exsjDcBOHvRPyfnD-image-1757489674069.png)
6. Double-click `keyserver.ini`.
7. **Important:** Do not click **OK** immediately. IT must restart the RealCAD 5.5 License Server to apply the license to your device. Once the license has been applied, RealCAD 5.5 is ready for use.
[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/RPpwJNu9kEprQClq-image-1757489706891.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/RPpwJNu9kEprQClq-image-1757489706891.png)

## Step 3: Troubleshooting

If you receive an error message during licensing:

1. Create a support ticket: [https://support.wrc.vic.edu.au/](https://support.wrc.vic.edu.au/)  
   - Sign in with your **WRC account** (not your email address)
   
2. Alternatively, email **it@wrc.vic.edu.au** requesting the RealCAD 5.5 License Server to be restarted.
[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/scaled-1680-/IhTyV9Q8hFezyN0V-image-1757489714039.png)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2025-09/IhTyV9Q8hFezyN0V-image-1757489714039.png)