# # Updating Saved Passwords for Network Drives and Printers

If you have recently changed your `@education` or `@schools` password, you may need to update the saved password in **Credential Manager** to regain access to your network drives and printers.

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# Windows Instructions

## Step 1 — Open Credential Manager

1. Open the **Start Menu**
2. Search for **Credential Manager**
3. Open the app

[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/scaled-1680-/41mmaAsZ3ZzGGUWo-image-1778645823374.jpeg)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/41mmaAsZ3ZzGGUWo-image-1778645823374.jpeg)
---

## Step 2 — Open Windows Credentials

Click **Windows Credentials**.

[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/scaled-1680-/SrhtCRSru7u5qFE3-image-1778645840924.jpeg)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/SrhtCRSru7u5qFE3-image-1778645840924.jpeg)

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## Step 3 — Find Saved Network Drive and Printer Credentials

Look for entries named:

- `10.132.200.95`
- `8827SPRINT01`
- Any other entries starting with:
  - `10.132`
  - `8827`

These entries may be used for network drives and printer access.

Click each entry to expand it, then click **Edit**.

[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/scaled-1680-/gvJ9nKPMSNytaa1Q-image-1778645864502.jpeg)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/gvJ9nKPMSNytaa1Q-image-1778645864502.jpeg)

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## Step 4 — Update Your Password

Update the password field using your **new** `@education` or `@schools` password.

[![](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/scaled-1680-/Gl9PCQMSeBduy3BX-image-1778645906706.jpeg)](https://kb.wrc.vic.edu.au/uploads/images/gallery/2026-05/Gl9PCQMSeBduy3BX-image-1778645906706.jpeg)


### Username Format

#### Staff
```text
edu001\username
```

#### Students
```text
edu002\username
```

Click **Save** when finished.


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# Finished

Your network drives and printers should now reconnect correctly.

If you still have issues:

- Restart your laptop
- Try printing again
- Check your network drive access
- Contact the IT Department if the problem continues