Process: Long-Term CRT Account and Device Setup

Step 1: Entry into Cases21

• The user’s details must be added to Cases21.

• This action will automatically provision accounts in both Compass and Canvas.

Step 2: @education Email Setup

• The user must have an active @education email account.

• If not already created, this step should be initiated as soon as possible.

Step 3: Temporary Access

• While waiting for @education email and Cases21 entry to be completed, the Long-Term CRT may use a standard CRT laptop.

• Maximum temporary use time: 2 weeks.

Step 4: Device Setup

• Once @education email is active and Cases21 entry is confirmed, the IT team can begin setting up a dedicated device for the Long-Term CRT.