Forgot your @education password

Resetting Your @education Password

Option 1: Self-Service (Recommended)

If you have a mobile number associatedlinked withto your account,account:

click

1. Click "Forgot Password" aton login,the andlogin receivepage.
a
2. A verification code onwill be sent to your phone.
   registered phone number.
3. Enter the code to reset your password.

This is the fastest and simplestmost convenient way to getregain backaccess.
online. The I.T. department can help you set this up, or you can follow this guide.

If you do not have ayour mobile number associatedis withnot youryet account,registered, the I.T. department can resetassist you, or you can follow the official setup guide.

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Option 2: I.T. Department Reset

If no mobile number is associated with your passwordaccount:

with

• The I.T. department can issue you a temporary one,password.
which
• You must beupdate updatedthis password within 7 days.

Note:Important: You must waitWait at least 24 hours after beingreceiving given ayour temporary password,password before attempting to update theit.

password.

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Self-Service Password Reset (SSPR) Registration

Staff can also register for self-service password resets by setting up three security questions in advance.
Register here:
 https://edupassmyaccount.education.vic.gov.au/au

⚠️ This must be set up beforehand.before Seeyou need it. Please contact the I.T. department for support with this if needed.you require assistance.