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Sync Error: Enrollment Threshold Exceeded If you see the following error during a sync: ERROR: Class : Number of new and removed enrolments exceeds acceptable threshold. (New: 0.8387097 > 0.75, Removed: 0.7619048 > 0.75) This happens because the sync is attemp...

Set up the Microsoft Authenticator app as your verification method - Microsoft Support Microsoft Authenticator - Apps on Google Play Microsoft Authenticator on the App Store (apple.com)

Start the laptop and follow the Windows setup wizard prompts.  Sign in with or create a personal Microsoft account e.g. johnsmith@outlook.com.  Note: All users under the age of 16 must be linked to a Family account.  Once setup is complete, ...

Start the laptop and follow the macOS setup wizard prompts.  Sign in with or create a personal Apple ID e.g. johnsmith@icloud.com.  Once setup is complete, install the Intune Company Portal app from the Apple Store.  Do not sign in to the In...

Ensure any work or important files are backed-up via OneDrive, Google Drive, USB, etc.  Login to the laptop and search for Reset this PC in Settings.  Choose “Remove Everything” and follow the prompts.  Please download and install NAPLAN fro...

If not already installed, get the Intune Company Portal app from the Apple Store.  Do not sign in to the Intune Company Portal app. This will be done on the first day of school.  Bookmark and/or set the browser (edge recommended) home page to the...

Please follow the below link A guide for parents & families | Compass Education AU

Microsoft Family Safety | Microsoft 365

The Canteen module in Compass allows students and parents to order and purchase canteen food. Menu availability depends on year level accessibility settings. For more information on setting menu access by year level, refer to the Canteen Administration Knowled...

Background: Proxies are a way to tell your computer where the internet is, provide content filtering and more.They have been used in schools for many decades, but in ~2020 the Department of Education decided to move away from the proxy model to a direct inter...

Background: Due to a change in the way internet is delivered to Warragul Regional College in 2024, staff by default will now have the same access level as students. If Staff install the Zscaler client / software they can then receive the same filtering policy...

As of 8/08/2024, WRC accounts will no longer be used to log in to Compass. Please click the orange button and sign in using your DE account: Staff: @education.vic.gov.au Students: @schools.vic.edu.au If you see the WRC login page, you will need to clear yo...

Option 1: Self-Service (Recommended) If you have a mobile number linked to your account: Click "Forgot Password" on the login page. A verification code will be sent to your registered phone number. Enter the code to reset your password. This is the fastest a...

Preamble This document is designed to provide information about how to register the current .etz timetable file to the EdvalStaff application. Registering Edval Staff Edval Staff must first be ‘registered’ so that all changes made in EdvalStaff feed direc...

The following servers and services are managed by the WRC I.T. Department: Compass Canvas AccessIT (Library) Papercut Zammad (I.T. and Maintenance Ticket System) M365 (Office) Microsoft Intune WebEx Equipment Network (Wi-Fi) Phones Security Cameras Staff Lapt...

 Open run WinKey+R type in \\10.132.200.95\PCClient\win find pc-client-admin-deploy.msi then double click to run the installerif you get a Security Warning please click run If you get a UAC message, click on yes once the install is complete you w...

How to manage saved passwords in Microsoft Edge - Microsoft Community

When creating new Microsoft Teams, please remember to use the naming convention "8827-nameofteam." This will make finding the team a lot easier and will prevent naming conflicts. Additionally, please add the account 8827-apps@schools.vic.edu.au as an owner. Th...

Compass provides 26 generic CRT accounts (CRT01 to CRT26). These accounts: Use default permissions set to CompassReplacementStaff, which limit portal access. Allow office staff to reset passwords as needed, without requiring action from the school IT team. ...

Visibility of students is restricted by default in the Microsoft Outlook Address Book. To find students at school, you will need to change the scope you are looking at in the Address Book. Use any method to open your address book:   Select the Address Boo...