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IT Incident Priorities
Priority Incident Type / Examples IT Action Immediate / Critical Classroom or office disruptions:- TV/Projector failure- CRT laptop failure- Network outage (Internet)- College service disruption IT will respond immediately to the incident. Acti...
🦆 CCTV Treasure Map — Explorer’s Guide
📜 Golden Rule Always remember to complete the CCTV Recorded and Viewed Register Form — the enchanted scroll can be found on both the Staff and Admin Dashboards. ⚔️ Tools of the Trade Installer (Your Adventurer’s Compass)8827-Staff-Resources/SoftwareFo...
Sora Self-paced training
Self-paced training
Staff Technology Handbook
IT Support Guide College IT Department The College IT Department is located in D Wing (near the main staffroom) and is responsible for maintaining the College’s technical infrastructure, including hardware, software, and staff and student devices. For any IT-r...
CRT Technology Quick Start Guide
1. Device Setup All CRT laptops are pre-configured for ease of use: Login: Users only need to log in; no additional setup is required. YubiKey: All CRT laptops have a YubiKey installed in the right-side USB port. To sign in, simply touch the YubiKey when pro...
Adding a Mobile Phone as a Sign-In Method for 2FA
As all staff are required to have Two-Factor Authentication (2FA) set up on their @education accounts to access Compass and other services, IT strongly recommends adding your mobile phone number as an additional sign-in method alongside Microsoft Authenticator...
Authorised Staff for Camera Access
Aaron Marshall Amy Barbeler Dean Radford Frances Roberts Jai Law Lachlan Miller Lousie Bastow Mackenzie Minichiello Matth...
E10 - Register Edval Staff (for the current and the following year)
Preamble This document provides a step by step guide to registering Edval Staff for Edval Daily (online) for the current and the following year. Edval Staff is an excellent multi-user collaborative desktop application. It is specifically designed to be the...
New Student Device Process
Step 1: Notification of New Student Action: The Front Office emails IT at it@wrc.vic.edu.au to notify them that a new student has been enrolled. Step 2: Communication to Parent/Guardian Action: IT sends an email to the parent/guardian of the new student from ...
📜 Compass Permission Groups & Individual Permissions
Below is a list of key Compass user permission groups and their associated individual permissions. Use this as a reference matrix when assigning or auditing roles in Compass. 🧑🏫 CompassTeachingStaff Permission Group Individual Permissions General Acce...