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IT Incident Priorities
Priority Incident Type / Examples IT Action Immediate / Critical Classroom or office disruptions:- TV/Projector failure- CRT laptop failure- Network outage (Internet)- College service disruption IT will respond immediately to the incident. Acti...
Sora Self-paced training
Self-paced training
Staff Technology Handbook
IT Support Guide College IT Department The College IT Department is located in D Wing (near the main staffroom) and is responsible for maintaining the College’s technical infrastructure, including hardware, software, and staff and student devices. For any IT-r...
CRT Technology Quick Start Guide
1. Device Setup All CRT laptops are pre-configured for ease of use: Login: Users only need to log in; no additional setup is required. YubiKey: All CRT laptops have a YubiKey installed in the right-side USB port. To sign in, simply touch the YubiKey when pro...
Adding a Mobile Phone as a Sign-In Method for 2FA
As all staff are required to have Two-Factor Authentication (2FA) set up on their @education accounts to access Compass and other services, IT strongly recommends adding your mobile phone number as an additional sign-in method alongside Microsoft Authenticator...
Authorised Staff for Camera Access
Aaron Marshall Amy Barbeler Dean Radford Frances Roberts Jai Law Lachlan Miller Lousie Bastow Mackenzie Minichiello Matth...
Installation and Licensing Guide: RealCAD 5.5
Installation and Licensing Guide: RealCAD 5.5 Step 1: Access the Installation Files Open File Explorer. In the address bar, enter: \\018827FS001\Programs If prompted to log in: Username: curric\<your WRC username> (e.g., curric\abc1234) ...
📜 Compass Permission Groups & Individual Permissions
Below is a list of key Compass user permission groups and their associated individual permissions. Use this as a reference matrix when assigning or auditing roles in Compass. 🧑🏫 CompassTeachingStaff Permission Group Individual Permissions General Acce...
Year Level community Staff List
# ✅ How to Stop Microsoft Edge Opening PDFs (Make Them Open in Adobe)
By default, Microsoft Edge often opens PDF files inside the browser. Follow these steps to make PDFs download instead, so they can open in Adobe Acrobat Reader. Step-by-Step Guide (Easy Method) 1. Open Microsoft Edge Click the Edge icon on your computer. 2...
# Student IT Induction
Welcome to Warragul Regional College. This guide will help you understand how to use your school laptop and access important digital services. Logging into Your Laptop The IT Department has set up your laptop with a local account. Username: Your first name a...
Recommend Folder Structure
Option 1 all Downloads are saved in your Downloads folder For Windows C:\users\username\Downloads For MACOS /Users/username/Downloads/ Option 2