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Priority  Incident Type / Examples IT Action Immediate / Critical Classroom or office disruptions:- TV/Projector failure- CRT laptop failure- Network outage (Internet)- College service disruption IT will respond immediately to the incident. Acti...

📜 Golden Rule Always remember to complete the CCTV Recorded and Viewed Register Form — the enchanted scroll can be found on both the Staff and Admin Dashboards. ⚔️ Tools of the Trade Installer (Your Adventurer’s Compass)8827-Staff-Resources/SoftwareFo...

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IT Support Guide College IT Department The College IT Department is located in D Wing (near the main staffroom) and is responsible for maintaining the College’s technical infrastructure, including hardware, software, and staff and student devices. For any IT-r...

1. Device Setup All CRT laptops are pre-configured for ease of use: Login: Users only need to log in; no additional setup is required. YubiKey: All CRT laptops have a YubiKey installed in the right-side USB port. To sign in, simply touch the YubiKey when pro...

As all staff are required to have Two-Factor Authentication (2FA) set up on their @education accounts to access Compass and other services, IT strongly recommends adding your mobile phone number as an additional sign-in method alongside Microsoft Authenticator...

          Aaron Marshall           Amy Barbeler Dean Radford           Frances Roberts Jai Law Lachlan Miller             Lousie Bastow             Mackenzie Minichiello Matth...

Preamble This document provides a step by step guide to registering Edval Staff for Edval Daily (online) for the current and the following year. Edval Staff is an excellent multi-user collaborative desktop application. It is specifically designed to be the...

Step 1: Notification of New Student Action: The Front Office emails IT at it@wrc.vic.edu.au to notify them that a new student has been enrolled. Step 2: Communication to Parent/Guardian Action: IT sends an email to the parent/guardian of the new student from ...

Below is a list of key Compass user permission groups and their associated individual permissions. Use this as a reference matrix when assigning or auditing roles in Compass. 🧑‍🏫 CompassTeachingStaff Permission Group Individual Permissions General Acce...

INSTRUCTIONS All HTAV ebooks are supplied using Adobe Digital Editions (not Adobe Acrobat) software. This prevents unauthorised copying of our titles and ensures we can continue to supply them to students and teachers. To access and read our ebooks, please f...

1. Student Requests a Loan Device When a student does not have their device (forgotten or no device available): Open Chronicle. Use the template: "Laptop Borrowing – Forgotten or No Device". Submit the entry. Chronicle automatically sends the standard email t...

1. Approval for Multiple Permission Requests Message to Approver Subject: Staff member Compass permissions request (date of request) Hi Approver, A staff member has requested to be added to the following Compass permission groups: EventsPowerAllows the us...