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12 total results found

Compass Authentication

Guides Compass

As of the 8/08/2024, WRC accounts will no longer be used to log in to Compass. Please remember to click the orange button and sign in using your DE account (@education.vic.gov.au for staff, @schools.vic.edu.au for students). Staff will also need to set up 2FA...

Forgot your @education password

General Knowledge

If you have a mobile number associated with your account, click "Forgot Password" at login, and receive a code on your phone.This is the fastest and simplest way to get back online. The I.T. department can help you set this up, or you can follow this guide. I...

Services Managed by I.T.

General Knowledge

The following servers are managed by the WRC I.T. department. To access these services, staff should use their @education accounts, and students should use their @schools accounts. For other services, such as CareerTools, and PAT testing, we can only provide ...

Installing Papercut Client Windows

Guides Papercut/Printing

 Open run WinKey+R type in \\10.132.200.95\PCClient\win find pc-client-admin-deploy.msi then double click to run the installerif you get a Security Warning please click run If you get a UAC message, click on yes once the install is complete you w...

How to manage saved passwords in Microsoft Edge

Guides Microsoft

How to manage saved passwords in Microsoft Edge - Microsoft Community

Naming Microsoft Teams

Guides Microsoft

When creating new Microsoft Teams, please remember to use the naming convention "8827-nameofteam." This will make finding the team a lot easier and will prevent naming conflicts. Additionally, please add the account 8827-apps@schools.vic.edu.au as an owner. Th...

Compass CRT Accounts

Guides Compass

Within Compass, there are 26 generic CRT Accounts (CRT00 to CRT25) with usernames and passwords that have the default permissions set to CompassReplacementStaff that limit their access within the portal. These accounts enable your office staff to reset the pas...

Organisation Chart

General Knowledge

How to access Student Activity Locator (SAL)

Guides Applications/Programs

Canteen menu Availability

Guides Compass

To edit an Availability, click the associated edit pencil icon.  You can change who can order, Order closing times etc.Within each Availability you can set how items are available.  By default all items in the menu are available for ordering Online and in the ...

Attendance write back from compass to cases21 fails

Guides Compass

Instructions on how to delete these student's enrollments: Go to the student's profile page Go to the attendance tab, then inside that the enrollments tab Check the boxes next to the relevant enrollments Click "Selected Enrollments" In the drop-down sel...

Touch Screen stopped working

Guides Windows

registry tweaks might disable touchscreen functionality for that user.Fix:     Press Win + R, type regedit, and go to: HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch Look for TouchGate and ensure it's set to 1 (or delete it if unsure).Restart your ...