Advanced Search
Search Results
21 total results found
Compass Authentication
As of the 8/08/2024, WRC accounts will no longer be used to log in to Compass. Please remember to click the orange button and sign in using your DE account (@education.vic.gov.au for staff, @schools.vic.edu.au for students). Staff will also need to set up 2FA...
Forgot your @education password
If you have a mobile number associated with your account, click "Forgot Password" at login, and receive a code on your phone.This is the fastest and simplest way to get back online. The I.T. department can help you set this up, or you can follow this guide. I...
Services Managed by I.T.
The following servers are managed by the WRC I.T. department. To access these services, staff should use their @education accounts, and students should use their @schools accounts. For other services, such as CareerTools, and PAT testing, we can only provide ...
Installing Papercut Client Windows
Open run WinKey+R type in \\10.132.200.95\PCClient\win find pc-client-admin-deploy.msi then double click to run the installerif you get a Security Warning please click run If you get a UAC message, click on yes once the install is complete you w...
How to manage saved passwords in Microsoft Edge
How to manage saved passwords in Microsoft Edge - Microsoft Community
Naming Microsoft Teams
When creating new Microsoft Teams, please remember to use the naming convention "8827-nameofteam." This will make finding the team a lot easier and will prevent naming conflicts. Additionally, please add the account 8827-apps@schools.vic.edu.au as an owner. Th...
Compass CRT Accounts
Within Compass, there are 26 generic CRT Accounts (CRT01 to CRT11) with usernames and passwords that have the default permissions set to CompassReplacementStaff that limit their access within the portal. These accounts enable your office staff to reset the pa...
Organisation Chart
How to access Student Activity Locator (SAL)
Canteen menu Availability
To edit an Availability, click the associated edit pencil icon. You can change who can order, Order closing times etc.Within each Availability you can set how items are available. By default all items in the menu are available for ordering Online and in the ...
Attendance write back from compass to cases21 fails
Instructions on how to delete these student's enrollments: Go to the student's profile page Go to the attendance tab, then inside that the enrollments tab Check the boxes next to the relevant enrollments Click "Selected Enrollments" In the drop-down sel...
Touch Screen stopped working after running NAPLAN
Press Win + R, type regedit, and go to:HKEY_CURRENT_USER\Software\Microsoft\Wisp\TouchLook for TouchGate and ensure it's set to 1 (or delete it if unsure).Restart your PC.
How to Map a Network Share to a Drive Letter
🧰 What You’ll Need: The path to the network share (e.g., \\servername\sharename) Optional: Username/password if required by the network share 🔹 Step 1: Open File Explorer / This PC Instructions: Press Windows + E to open File Explorer ...
How to Upload and Publish VET Semester Reports in Compass
For this to work, all PDF files need to be named using the student's code, such as RAD1234. Step 1: Access Semester Reports Open Compass. Click the pencil icon (✏️). Select Semester Reports. Step 2: Create a New Report Cycle On the...
Task Manager No Longer opening after running NAPLAN
Press Win + R, type regedit. Navigate to:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System Look for a value named DisableTaskMgr and delete it or set it to 0.
How to Export Filtered Student Data from People Management
Step 1: Open People Management From the grid menu, click on People Management. Step 2: Apply Filters Click on Advanced Filter. In the Show All Statuses dropdown, select Active. In the Show All Roles dropdown, select Student. (Opti...
Import results into Analytics
Creating the Analytics Cycle First, you'll need to create a Victorian Curriculum Analytics cycle: Go to Analytics Administration page Click 'Add Analytics Cycle' Select "Victorian Curriculum (2017)" cycle type Enter your preferred name (e.g., "2019 Victo...
Process: Long-Term CRT Account and Device Setup
Step 1: Entry into Cases21 The user’s details must be added to Cases21. This action will automatically provision accounts in both Compass and Canvas. Step 2: @education Email Setup The user must have an active @education email account. ...
Process: New Staff Member – I.T. Onboarding and Laptop Assignment
Step 1: Form Submission Action: Front office staff complete the New Staff Member Form via the Administration Dashboard. Step 2: Ticket Generation Action: Form submission automatically generates a ticket in Zammad (I.T. ticketing system). ...
Process: Staff Departure – I.T. Offboarding and Equipment Return
Step 1: Notification of Departure Condition: A staff member is leaving the organization. Action: The departing staff member or their supervisor notifies Front Office staff of the upcoming departure. Step 2: Completion of Exit Form Action: F...