Resolving Attendance Write-Back Failures from Compass to CASES21

If attendance write-back from Compass to CASES21 fails, you may need to delete the affected student enrollments. Follow these steps carefully:

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Steps to Delete Student Enrollments

1. Navigate to the student's profile page in CASES21.
2. Go to the Attendance tab, then click on the Enrollments sub-tab.
3. Check the boxes next to the relevant enrollments that need to be removed.
4. Click Selected Enrollments.
5. From the drop-down menu, select Delete Enrollments.
6. In the warning box, type: