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Compass CRT Accounts

Within

Compass Compass,CRT thereAccounts

are

Compass provides 26 generic CRT Accountsaccounts (CRT01 to CRT11)CRT26).
withThese usernamesaccounts:

and
    passwords that have the
  • Use default permissions set to CompassReplacementStaff, thatwhich limit theirportal accessaccess.
    • within
  • Allow the portal. These accounts enable your office staff to reset the passwords as frequently as requiredneeded, without requiring action byfrom yourthe school’sschool IT Team.
team.

To
provide

Step a1: Locate CRT withAccounts

  1. Open the usernameOrganisation andMenu password(grid oficon).
    2. a generic CRT Account, navigate
  2. Go to People Management.
  3. On the OrganisationPeople Menutab, (Gridenter icon)CRT > People Management. Withinin the search fieldfield.
    4. on the People tab enter ‘CRT’ to view the filtered
  4. The list of generic CRT Accounts.
accounts
will

be displayed.
image.png

Step 2: Reset a CRT Password

  1. Tick the row(s) of the relevant CRT Account(account(s).
    2. to assign >
  2. Click on the ‘Actions’Actions buttonbutton.
    3. and
  3. Select select ‘Reset Local Passwords’Passwords from the dropdown menumenu.
    4. >
  4. Confirm Clickby ‘Yes’clicking toYes.
    reset

Step 3: Retrieve the passwordsNew ofPassword

all
    selected Local Account users.

image.png

  • A small pop-up window with the new passwords will display the new password(s).
  • Provide the password(s) to then give tothe appropriate CRT(s).

    • image.png

    The
    generic

    🔔 Note: Password Expiry

    • CRT account passwords willautomatically expire at 5pm,5:00 3PM, three business days after thebeing passwordreset.
      • was reset and issued (the user
    • Users will see a notification on their dashboard advisingwith the date/timeexpiry ofdate theand expiry).
      Iftime.
      • you
    need
    to
    stop the CRT access prior to this, just reset the password for the relevant CRT Account in People Management. When you assign the CRT Account again to a new individua,l the password needs to be re-set.
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