Compass CRT Accounts

Within Compass, there are 26 generic CRT Accounts (CRT00 to CRT25) with usernames and passwords that have the default permissions set to CompassReplacementStaff that limit their access within the portal. These accounts enable your office staff to reset the passwords as frequently as required without requiring action by your school’s IT Team.

To provide a CRT with the username and password of a generic CRT Account, navigate to the Organisation Menu (Grid icon) > People Management. Within the search field on the People tab enter ‘CRT’ to view the filtered list of generic CRT Accounts.

Tick the row(s) of the relevant CRT Account(s) to assign > Click on the ‘Actions’ button and select ‘Reset Local Passwords’ from the dropdown menu > Click ‘Yes’ to reset the passwords of all selected Local Account users.

A small pop-up window with the new passwords will display to then give to appropriate CRT(s).

The generic CRT account passwords will expire at 5pm, 3 business days after the password was reset and issued (the user will see a notification on their dashboard advising the date/time of the expiry).
If you need to stop the CRT access prior to this, just reset the password for the relevant CRT Account in People Management. When you assign the CRT Account again to a new individua,l the password needs to be re-set.