Compass CRT Accounts
Compass provides 26 generic CRT accounts (CRT01
to CRT26
).
These accounts:
- Use default permissions set to CompassReplacementStaff, which limit portal access.
- Allow office staff to reset passwords as needed, without requiring action from the school IT team.
Step 1: Locate CRT Accounts
- Open the Organisation Menu (grid icon).
- Go to People Management.
- On the People tab, enter
CRT
in the search field. - The list of generic CRT accounts will be displayed.
Step 2: Reset a CRT Password
- Tick the row(s) of the relevant CRT account(s).
- Click the Actions button.
- Select Reset Local Passwords from the dropdown menu.
- Confirm by clicking Yes.
Step 3: Retrieve the New Password
- A pop-up window will display the new password(s).
- Provide the password(s) to the appropriate CRT(s).
🔔 Note: Password Expiry
- CRT account passwords automatically expire at 5:00 PM, three business days after being reset.
- Users will see a notification on their dashboard with the expiry date and time.
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