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Adding a Mobile Phone as a Sign-In Method for 2FA

Guides Authentication

As all staff are required to have Two-Factor Authentication (2FA) set up on their @education acco...

Updated 6 months ago by 10020431

Staff Technology Handbook

Handbooks

IT Support Guide College IT Department The College IT Department is located in D Wing (near the m...

Updated 6 months ago by 10020431

IT Incident Priorities

General Knowledge

Priority  Incident Type / Examples IT Action Immediate / Critical Classroom or offi...

Updated 7 months ago by 10020431

Sora Self-paced training

Training

Self-paced training

Updated 7 months ago by 10020431

Canva staff access

Guides Applications/Programs

Canva is a design tool that helps you create assets for social media, websites, posters, PowerPoi...

Unblocking Websites

Guides Applications/Programs

As of 2025, WRC IT no longer maintains a list of blocked/unblocked websites, nor do they have the...

How to Map a Network Share to a Folder

Guides Windows

🧰 What You’ll Need: The path to the network share (e.g., \\servername\sharename) Option...

Find student email addresses in Outlook

Guides Microsoft

Visibility of students is restricted by default in the Microsoft Outlook Address Book. To find s...

Prepare for Zscaler

Guides Microsoft

Background: Proxies are a way to tell your computer where the internet is, provide content filte...

Task Manager No Longer opening after running NAPLAN

Guides Windows

Press Win + R, type regedit. Navigate to:HKEY_CURRENT_USER\Software\Microsoft\Windows\Cu...

Updated 9 months ago by Dean Radford

Touch Screen stopped working after running NAPLAN

Guides Windows

 Press Win + R, type regedit, and go to:HKEY_CURRENT_USER\Software\Microsoft\Wisp\TouchLook for...

Updated 9 months ago by Dean Radford

How to Map a Network Share to a Drive Letter

Guides Windows

🧰 What You’ll Need: The path to the network share (e.g., \\servername\sharename) Option...

HDi Screens tips

Guides Classroom Screens

How To Utilise Immersive Reader Tool in Microsoft Edge https://www.youtube.com/watch?v=2TpCwYg...

Updated 9 months ago by Dean Radford

How to access Student Activity Locator (SAL)

Guides Applications/Programs

Updated 1 year ago by Dean Radford

Naming Microsoft Teams

Guides Microsoft

When creating new Microsoft Teams, please remember to use the naming convention "8827-nameofteam....

Updated 1 year ago by Dean Radford

How to manage saved passwords in Microsoft Edge

Guides Microsoft

How to manage saved passwords in Microsoft Edge - Microsoft Community

Updated 1 year ago by Dean Radford

Staying safe online using Microsoft Family

Guides Microsoft

Microsoft Family Safety | Microsoft 365

Updated 1 year ago by Administrator

Set up the Microsoft Authenticator app

Guides Authentication

Set up the Microsoft Authenticator app as your verification method - Microsoft Support Microso...

Updated 1 year ago by Administrator

Save time by automating common business processes - Power Automate Tutorial

Training

https://www.linkedin.com/learning/microsoft-power-automate-essential-training-2022/save-time-by-a...

Updated 1 year ago by Administrator

Learn to capture feedback from users with Microsoft Forms - Microsoft Forms Tutorial

Training

https://www.linkedin.com/learning/microsoft-forms-essential-training/learn-to-capture-feedback-fr...

Updated 1 year ago by Administrator