Setting up 2FA

As we are all required to have 2FA set up on our @education accounts to access Compass and other services, I.T. strongly recommends adding your mobile phone number as an additional sign-in method alongside Microsoft Authenticator.

This is important because:

If you get a new phone, we won’t need to log a ticket with DE to have 2FA reset just to set you up again.

Having a mobile phone number linked allows you to reset your password more easily using a verification code, without relying on security questions.

Please see the below guide for steps on how to add a mobile number as a sign-in method.

1. From the Staff or Admin dashboards, click the link to your Microsoft Account Security Info page.
   

   

   
   
   
2. Once signed in, you will see your security methods listed. If both Phone and Microsoft Authenticator appear, then you’re all set.
   If not, continue to Step 3.
   

   

   
   
3. click on Add Sign-in method
   

   

   
   
4. click on Phone
   

   

   
   
5. fill in your number set to receive code then click on next

   

   
   
6. Enter the code you received via SMS, then click Next to continue.
   
   

7. click done 
   

   

   
   

Important:
If you get a new phone number or a new phone, please make sure to update your Microsoft Account security methods.
For a new phone, you will need to remove the Microsoft Authenticator app from your account and re-add it, as the data does not transfer automatically.
For a new phone number, update your security settings so you can continue to receive SMS codes without interruption.